The Regressed Chaebol Grandson Finds It Hard to Forgive - Chapter 30

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This chapter was translated by Lunox Novels. To support us and help keep this series going, visit our website: LunoxScans.com
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Episode 30. VIP (1)

“One watch isn’t enough, is it?”
“We don’t have enough customer information.”
“He bought luxury shoes and a wallet too.”
“Those were purchased with a debit card as well.”
“He looks quite young, doesn’t he?”
“Early twenties at most? Could he even be a teenager?”
“Hmm…….”

The VIP Customer Service Management Team at Apgujeong Hyundai Department Store.
A sales associate from the luxury watch section had brought over the customer’s purchase information.

The department store operated on a structure where VIP performance directly tied to overall sales.

The sales from the top ten percent of customers generated far more impact than the bottom ninety percent.

That’s why the customer management team had no choice but to stake their livelihood on VIP service.

Especially in the Gangnam Area, the competition to attract VIPs was fierce.

Landing a single new VIP was a jackpot.

While some were temporary, most had long-term impact on sales—that’s why they treated service as a matter of life and death.

Good VIPs weren’t exactly common either.

The pool of upper-class customers was limited.

Every day they waged a battle for their very survival, managing VIPs and poaching them from rival stores.

The management team couldn’t hide their excitement at the appearance of a completely new VIP prospect with no prior customer data.

They huddled together and brainstormed ideas to register him as a VIP.

“Where is he now?”
“He’s at the 4th Floor Golf Apparel Store.”
“Golf apparel?”

At the team member’s words, certainty flashed across the management team leader’s face.

He wasn’t a prospect anymore.
He was a VIP!

The golf apparel section in the department store was in a different league from other brand boutiques.

Right after purchasing an expensive watch, he’d headed straight to the golf section.

His shopping route alone was proof enough that he was from the upper class.

“I need to go check it out myself.”
“You, Team Leader?”
“I’ll go take a look.”
“No. Something feels off. I’m going to check it out.”

Park Tae-su—an industry veteran and the VIP Customer Service Management Team leader, a Personal Shopper.

He felt a strong intuition nagging at him.

It was oddly overlapping with the feeling from a past VIP discovery that had brought him to this position.

A powerful signal from his instincts!

Whoosh.

Park Tae-su stood up and straightened his charcoal gray suit.
He adjusted the angle of his name badge on his chest as well.

“I’ll go with you.”

His assistant, a female staff member, stood up from her desk.

“You will?”
“Yes.”

It was Yu A-reum, the management team’s ace, noted for her beauty and lively personality.

She also had good instincts and often sensed something when serving customers alongside her team leader.

The two of them moved quickly to the fourth floor.

“Is this the real deal?”
“Who knows.”
“Let’s just keep an eye on it.”

The roughly ten management team members remaining in the office turned their attention to the dozens of divided CCTV monitors.

When the Personal Shopper team leader moved directly like this, it was usually only when direct descendants of the top hundred conglomerates visited the department store.

Wealth was important, but social status was also a criterion for VIP status.

The team leader had moved without any information confirmed about the customer yet.

“How long has it been since our team leader found a new VIP?”
“Huh? It’s been about a year, hasn’t it? He hasn’t moved directly in all that time…….”

Only then did the team members realize something.
They stopped talking and immediately checked the CCTV monitors.

Through cameras installed throughout the department store, they could observe the movement patterns of the desired person.

The VIP management team was coordinated with the security team.
In their view came the team leader and Yu A-reum, moving with neat composure.

And then.

“Isn’t that the guy?”
“That looks like him.”
“Wow. What proportions? Totally a model.”
“……He looks like a celebrity.”

The first thing that caught the team members’ eyes was the silhouette of a man heading toward the entrance of the fourth-floor golf apparel store.

He walked with an air of nobility that overshadowed the other male customers passing nearby.

* * *

The golf clubs are one thing, but I have no golf apparel at all.
Tomorrow is the day.

The day An Hyun-ju said she’d help me fix my hair.

In her eyes was something inexpressible, a profound yearning.

That made it difficult to refuse.
Of course I agreed.

I want to experience the course firsthand too.

Golf—long regarded as the exclusive sport of the upper class.
Now it was becoming essential for business even among ordinary people.

The problem was I’d gotten the clubs for free, but I’d never worn golf apparel in my life.

On the fourth floor, there were over ten golf specialty clothing stores.

Not just clothing, but various golf accessories were displayed diversely.

“Hmm.”

All the displayed products were luxury brands, but it wasn’t easy to pick one.
This was a world of experience I’d never ventured into.

“Sir.”

Just then, I heard a polite male voice from behind.

It doesn’t sound like he’s calling me.

Especially since I don’t have any connection with the staff here.

“Sir.”

The male voice came again.
Curious, I turned around.

“Are you calling me?”

Standing where I turned were a man and a woman, both looking at me.

Based on their neat appearance and demeanor, they seemed to be department store staff.

The man looked to be in his late thirties, the woman in her late twenties or early thirties.

Both had considerable looks.
Both of them smiled at me.

“Yes, sir.”
“What……can I help you with?”

I asked the two strangers calmly.

“Here is my card.”

The man first handed me his business card with a respectful manner.

—VIP Customer Service Management Team Leader Park Tae-su.

VIP Customer Management Team?

My first visit to this department store after regression.
I haven’t registered as a member yet.

There’s no real point of contact with these people.

In my past life, I would have accepted such a card with both hands, bowing respectfully.
But my circumstances have changed now.

Realizing their intention, I slowly opened my lips.

“And?”

* * *

At my unwavering counter-question, Park Tae-su visibly flinched.

The young man before him was anything but ordinary.

Over the long years of working in the department store, he’d served tens of thousands of customers.

Park Tae-su kept detailed statistical records of customer character types from that experience.

‘He’s not an ordinary person.’

A promising VIP prospect that unnerved him for the first time in a while.

He appeared to be in his early twenties, very young.

Young enough that he could be mistaken for a high school student.

True to a wealthy family heir, not a single blemish showed on his skin.
The subtle aristocratic elegance that flowed from him fully bore out that background as fact.

He wasn’t the kind of nouveau riche from Gangnam who appeared and disappeared in an instant.
He possessed an aura unique to the upper class that others simply couldn’t replicate.

There was a reason why the heirs of such upper-class families were nicknamed lion cubs or tiger cubs.
It was because of this aura that no one could fake.

Even the atmosphere of judges’ and prosecutors’ households was different.

Even heirs of supreme court justices or prosecutors general couldn’t exude this presence.

This bearing came only from families who possessed secure wealth, long-standing reputation, and power.

The legendary upper-class Chaebol Families of South Korea!
And only from those in the top fifty families with substantial family histories.

He didn’t adopt a dismissive attitude when addressing others.

Yet he didn’t particularly show reverence or special regard either.

The composure in his gaze.

The common sense response would be for an ordinary customer to make a fuss upon receiving his card.

The response of a definite future VIP customer was simply “And?”

“I believe we can be of service. You appear to be shopping.”
“We came to guide you.”

Park Tae-su responded without hesitation, smiling politely.
Yu A-reum chimed in from beside him.

Park Tae-su could clearly see the customer needed help.

But he couldn’t just barge in and interfere with his shopping.

Upper-class customers shopped much like appreciating fine art.

Their heirs also had their own shopping routines.

They acted according to their own clear intentions rather than others’ expectations!

“…….”

The future VIP customer glanced briefly at the two of them.

“Understood.”

An unexpectedly cool response came back.

The answer had no unnecessary embellishment.

This was the mark of an education from a prominent family.

“Thank you. I’ll do my very best to serve you.”

Park Tae-su gave a brief bow.
It was a gesture of genuine, inner satisfaction.

“I’m Yu A-reum, an associate. Can I help you with your golf apparel shopping, sir?”

The ace shopper Yu A-reum, who had been standing quietly beside Park Tae-su, stepped forward.

With her neat appearance and clear, precise diction, she had high credibility with customers.

She’d instinctively stepped in at exactly the right moment.

“Yes.”
“Do you have a preferred brand you usually enjoy?”
“This is my first visit. I’m going to fix my hair tomorrow.”
“I see. Congratulations.”

Yu A-reum broke into a bright, radiant smile.

‘The team leader got nervous. That means something’s there!’

Yu A-reum had dreams of becoming a Personal Shopper someday.

The team leader beside her would soon be promoted to executive.

There were more than a few staff members eyeing his position.

It was a role that came with over a hundred million won in salary plus three percent sales commission.
In a year, the income could exceed hundreds of millions of won.

Just landing one VVIP customer meant no salary worries in the management team’s compensation structure.

Yu A-reum examined the man before her carefully, sensing something special.

Apart from being a VIP prospect, his looks were literally otherworldly.

With his tall frame that models would envy and skin without a single flaw.
A lean yet solidly built physique.

His appearance and aura were overwhelmingly impossible for women to ignore.

“Would you be comfortable if Associate Yu assisted you?”

Park Tae-su stepped back.
He judged that today, he should limit himself to just introductions.

“Yes.”

A brief answer returned.

“If you need anything at all, please contact me immediately. I hope you have a pleasant shopping experience.”

Park Tae-su made a brief bow and was turning to leave when—

“Ha Tae-ung??”

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This chapter was translated by Lunox Novels. To support us and help keep this series going, visit our website: LunoxScans.com
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